Shipping Information

Dispatched from Melbourne with tracking

Processing & Dispatch

• Standard processing time: 7–10 business days

• All orders are carefully inspected before dispatch

• Orders are dispatched from our Melbourne warehouse

• You'll receive tracking information once your order ships

Shipping Options

Choose from Australia Post Standard or Express delivery

Australia Post Standard

Most Popular

Delivery Time: 2-8 business days

Coverage: All Australian addresses

Tracking: Full tracking included

Reliable standard delivery service with tracking. Delivery times vary by location - metro areas typically 3-5 business days, regional areas 4-8 business days.

Australia Post Express

Delivery Time: 1-3 business days

Coverage: Most Australian addresses

Tracking: Priority tracking included

Faster delivery option for urgent orders. Express delivery to most metro areas within 1-2 business days, regional areas 2-3 business days.

Standard Shipping

Cost: Free for all orders

Delivery Time: 3-5 business days

Tracking: Provided via email once shipped

All orders are shipped via Australia Post with tracking included at no extra cost.

Shipping Costs

Live rates calculated at checkout based on your location

Live Shipping Rates

Shipping costs are calculated in real-time at checkout based on your delivery address, package weight, and selected service level.

  • • No free shipping threshold - pay only actual carrier costs
  • • Rates include GST where applicable
  • • Rural and remote area surcharges may apply

Tracking & Notifications

Stay updated on your order's progress

Tracking Information

  • Tracking number provided via email once dispatched
  • Real-time updates through Australia Post tracking
  • SMS notifications for delivery updates (where available)

Delivery Notifications

  • Dispatch confirmation email
  • SMS delivery notifications (Express only)
  • Delivery attempt notifications

Important Shipping Notes

Special considerations for our products

Lithium Battery Shipping

Our smartwatches and smart rings contain lithium batteries and are shipped in accordance with Australia Post dangerous goods guidelines.

  • • Products are properly packaged and labelled for safe transport
  • • Some remote locations may have shipping restrictions
  • • International shipping not available due to battery regulations

Delivery Locations

Standard Delivery

  • • Residential and business addresses
  • • PO Boxes (Standard service only)
  • • Parcel Lockers where available

Express Delivery

  • • Residential and business addresses
  • • Limited PO Box delivery
  • • Signature required for delivery

Shipping Questions?

Our Melbourne-based support team is here to help with any shipping enquiries

support@forgetech.com.au
Reply within 1 business day
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