Privacy Policy
Last updated: January 2025
1. Information We Collect
We collect information you provide directly to us, such as when you create an account, make a purchase, or contact us for support. This may include:
- Name, email address, and contact information
- Billing and shipping addresses
- Payment information (processed securely through our payment providers)
- Device information and usage data from your Forge wearables
- Communications with our support team
2. How We Use Your Information
We use the information we collect to:
- Process and fulfill your orders
- Provide customer support and respond to your inquiries
- Improve our products and services
- Send you important updates about your orders and account
- Comply with legal obligations
3. Information Sharing
We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:
- With service providers who help us operate our business
- To comply with legal requirements or protect our rights
- In connection with a business transfer or merger
- With your explicit consent
4. Data Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure.
5. Your Rights
Under Australian Privacy Law, you have the right to:
- Access your personal information
- Correct inaccurate or incomplete information
- Request deletion of your personal information
- Object to processing of your personal information
- Request data portability
6. Cookies and Tracking
We use cookies and similar technologies to improve your browsing experience, analyze website traffic, and personalize content. You can control cookie settings through your browser preferences.
7. Third-Party Services
Our website may contain links to third-party services. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies.
8. Children's Privacy
Our services are not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13.
9. Changes to This Policy
We may update this privacy policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the "Last updated" date.
10. Contact Us
If you have any questions about this privacy policy or our privacy practices, please contact us:
Email: support@forgetech.com.au
Address: Keysborough, Victoria 3173, Australia
We aim to respond to all privacy-related inquiries within 1 business day.
This privacy policy complies with the Australian Privacy Principles under the Privacy Act 1988 (Cth) and other applicable privacy laws.