30-day returns and free ring size exchanges within Australia
Changed your mind? No worries - we've got you covered
You have 30 days from the delivery date to return your purchase for a full refund.
Items must be returned in like-new condition to qualify for a full refund.
Get the perfect fit with our complimentary size exchange service
Forge Core Smart Ring customers receive one complimentary size exchange within Australia within 30 days of purchase.
Note: Additional size exchanges beyond the first free exchange will incur standard return shipping costs.
Simple steps to initiate your return or exchange
Email support@forgetech.com.au with your order number and reason for return
Get return authorization and detailed packaging instructions within 2 business days
Package your item securely and ship using provided return label
When contacting support, please include the following information to expedite your return:
Understanding our refund timeline and process
Item inspection upon receipt
Refund processed if approved
Funds appear in your account
Refunds are processed to your original payment method:
Note: Refund timing may vary depending on your financial institution's processing times.
Items that cannot be returned for hygiene and safety reasons
Our support team is ready to assist with your return or exchange